Business is picking up for The Poop Troop
Friday, November 19, 2004

By DIANA SHOLLEY, STAFF WRITER

Some people may think Brock Buccola's job stinks.
And in many cases it does, but it doesn't bother him.

The aroma filling his nostrils these days is the sweet smell of success.

Buccola is the owner and founder of The Poop Troop, a pet waste removal service he established more than a year ago.

About a month ago he started branching out into the Inland Valley beginning with Upland and Rancho Cucamonga.

"I was the director of finance for a Los Angeles law firm and commuting three and a half to four hours a day," said Buccola, who lives in Victorville with his wife and three daughters. "When I moved to the high dessert the commute was unbearable. It was stressful and I never had any time to spend with my family or to be a real part of my community."

Buccola was starting to explore self-employment options when his wife Darlene approached him with an idea.

"At first I thought she was crazy," he laughed. "But we used to live in San Clemente and there was this guy that did the same kind of thing. He was pretty successful. My wife started to investigate."

Darlene's "crazy" idea started to grow on Buccola. He wanted something service oriented, freedom to live by his own schedule and working with something he loves. He loves dogs and caring for them.

"I was always the kid bringing home the strays," he laughed. "We have one now, a 96-pound black Lab mix. I started to believe in the idea."

Buccola started The Poop Troop on weekends, keeping his Los Angeles job during the week.

It didn't take long before the word got around that for a fee someone, in a professional manner, would come to your home walk the property perimeter pick up waste double bag and trash it put the word out.

"I'm meticulous and a perfectionist," said Buccola who belongs to the Association of Professional Animal Waste Specialists. "I usually come once a week, unless we decide, between me and the client I need to come more, and entire property, up and down, crossways and diagonal. All our tools are cleaned and disinfected after each yard."

Buccola has no problem with the homeowner's dog/dogs being in the yard while he scoops, he loves the company and takes time to pet or play with them a few minutes each time he arrives.

"I'm not saying the job's not hard work, it is," he said. "But I knew I could handle it. My dad was a contractor for 35 years and I use to help him and I was a Marine for four years. I'm no stranger to hard work and this is a lot less stress."

Buccola wrote a clever radio ad and after about nine months of starting his business, he resigned from his firm. He still does consulting for them on a minimal basis.

"I switched all my clients to weekdays and am able to expand," he said. "I chose this area because I fell in love with it during my commute."

After Buccola drove from Victorville to Rancho Cucamonga he would catch the Metrolink into Los Angeles then the red line to work. He had a lot of time to think and admire the scenery he passed.

"There's a lot of big yards and there's a good chance those yards have dogs," he said. "I just believe that an area like this would appreciate my service."

From personal experience Buccola knows that scooping poop isn't the most pleasurable part of dog ownership. It also keeps people from enjoying their back yards.

"Dog waste is breeding ground for bacteria," he said. "Leaving it brings flies, from flies you get maggots and maggots produce flies. It's a vicious cycle. Then if dogs roll in the soil or grass where feces has been left they can catch disease. And it smells bad for the neighbors."

A criticism that Buccola has heard often is that people who would use a pooper-scooper service are simply "lazy."

"They cannot believe people would pay to have us take care of this for them," he said. "I have a different view of our clients. They are extremely responsible dog owners. They recognize the importance of regularly and efficiently removing dog feces from their yards."

Buccola has clients who use his service for a variety of reasons including those physically unable to do it, time constraints and a physical adversity to smell. Germaine Vondran developed such an odor aversion after she became pregnant.

"It never bothered me before," said the Upland resident. "But now I can't stand it, it grosses me out."

Vondran and her husband Tim own two dogs, a yellow Labrador named Bailey and a black one named Tahoe.

"These dogs go through a 40-pound bag of dog food every other week so they have plenty of waste," she said. "(Buccola) is wonderful. He's always on time. He does a great job and it's so much more sanitary. It keeps my lawn clean and the flies away."

Vondran also appreciate the hours it saves her.

"Our time is worth the money it costs," she said. "We have our yard back and are enjoying it again."

Who: Brock Buccola What: The Poop Troop, pet waste removal service Cost: $12 first dog; $3 for each additional dog Information: (760) 946-5290 or toll free (866) 946-5290 or www.pooptroop.com

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